CXM Direct Annual Report 2021

21.03.2022
CXM News

CXM Direct, the multi-asset brokerage firm, announced that it recently released its annual report for the fiscal year ending December 2021. The annual report outlines its performance over the past 12 months provides a detailed look at its business model, including customer and partner growth, company products, trade execution, awards, and customer satisfaction rate.
CXM Direct Team was thrilled with the results achieved in 2021. It was an exciting year for our company which has a long history of success, and we look forward to continuing that trend in the years ahead.

CXM DIRECT CUSTOMER GROWTH

CXM Direct has reported strong growth for the first six months of 2021. It increased 46% in the number of clients compared to H1 and with 26x growth from the start of the year 2021. Active clients increased by 19% compared to H1, which was 26x growth from the beginning of 2021.

CXM Direct provides multi-asset trading services for active and professional traders and investors. Our Customer Deposits grew 4x in H2 compared to the 1st half of the year. The number of trades in H2 also increased 121% and notional trade volume increased by 328% compared to the beginning of 2021. The increased number of trades in the second half of the year was in part - thanks to the growing popularity of CENT accounts.

CXM DIRECT PARTNER GROWTH

CXM Direct LLC, a leading B2B broker with STP/ECN business model, also reported that the number of new partners increased 66 times since January with 87% growth in H2 vs. H1.

Our partner program allows partners to serve their clients with the best trading conditions. In December 2021, partner commissions grew 36x compared to the start of the year with a 111% growth in H2 with the steady increase of partners taking advantage of CXM Direct best in the class partnership program.

CXM PRODUCTS

CXM Direct continued to grow its business in 2021. This announcement follows an active year of growth in which CXM Group has introduced several new products, services, and tools. To serve and give the best trading experience to our clients and partners, CXM Direct added new Crypto Instruments, a new cutting-edge PAMM solution, and a Member Area portal for clients and partners.

To further bolster the usability of the MT4 trading platform, MT4 Live News Feed was added, allowing for real-time markets updates directly in clients' trading terminals. CXM Global obtained an Investment Dealer License from Mauritius FSC (License number GB 21026337). Later in the year, CXM Group introduced 11 Custom Investment Baskets using its powerful bridging capabilities. Another product highlight of the year was the launch of CENT Accounts, rapidly gaining popularity and minimizing the entry barriers for many customers.

BEST EXECUTION

CXM Direct is an innovative and customer-oriented crypto trading platform for professionals. Created by professionals for professionals, it offers a variety of tools and services designed to meet the needs of today's active traders. With an institutional pedigree, we invest heavily in trading and network infrastructure to ensure that the needs of even the most demanding professional traders are met.

In 2021, CXM Direct continued to deliver an industry-leading technology platform by offering high-quality trade execution. The average percentage of orders executed at a price or better was 97.6%. Thanks to smart order routing algorithms and a powerful pool of liquidity providers, in 2021, we were able to achieve a greater percentage of Positive slippage (3.3%) vs. Negative slippage (2.7%). The average order execution speed remained at 62 milliseconds.

AWARDS

CXM Direct, one of the leading multi-asset trading platforms, has been recognized for its excellence in technology, innovation, client service, and business growth. It has awarded across multiple categories with four prestigious industry awards in 2021:

Best Multi-Asset Trading Platform Asia Pacific – Global Banking and Finance
Most Innovative Trading Platform Asia Pacific – Global Banking and Finance
Fastest Growing Broker Asia Pacific – World Business Outlook
Best Broker for EA Trading Asia Pacific – International Business Magazine

Issued by prestigious global institutions, these awards are a testament to CXM Direct’s outstanding performance, benchmark reliability, and excellent user experience.

CUSTOMER SATISFACTION

CXM Direct partnered with Trust Pilot – the world’s leading 3rd party agency for independent customer feedback and customer ratings. Over the years, Trust Pilot has been working with thousands of businesses worldwide to help them gain customer trust and loyalty by providing an impartial platform for genuine customer reviews. The partnership allows CXM Direct to continue delivering the best possible experience to clients helping to collect valuable customer feedback.

We aim to provide more ways for our clients to share their feedback and trading experiences. We are proud, humbled, and very thankful to clients and partners who shared their positive feedback about working with CXM Direct helping us maintain the highest possible score of 100% excellent reviews!

We continue to be the leaders in our industry by providing innovative solutions that help our clients and partners grow and reach their goals. CXM Direct remains committed to building this momentum as we look to 2022 and beyond.

EXCELLENT REVIEWS IN
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